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THE CHALLENGE

Small and mid-sized hospitals face the same complex billing and reimbursement issues as larger facilities. Their business office and patient account managers must know how to efficiently manage and coordinate communications among the hospital's billers, clinical services, medical records department, finance department and outside vendors, third party payers and patients.

If your hospital is typical, you know the difficulty of attracting, recruiting and retaining skilled managers who can handle the challenge. This may be due to your size, geographic location or limited budget. As a result, you may be struggling without a real manager, tolerating an ineffective one, or paying more than you can afford.

Are these the only solutions?