>> The Challenge
>> Our Service
>> Our Approach
>> Benefits

OUR APPROACH

• In-depth discussions with senior management to understand concerns and establish the program objectives
• Customized review of operations, including interviews of key management personnel
• Hands-on participation by senior RCS staff
• Validation of key information by appropriate hospital personnel
• Creation of applicable indices and benchmarks including:
• Aging Analysis by Payer
• Unbilled Accounts Receivable
• Late Charge Postings by Service Area
• Service to Billing Timeframes
• Billing to Follow-Up Timeframes
• Service to Collection Timeframes
• Claim Denial Volumes/ Amounts /Types
• Bad Debt / Bad Debt Recovery Levels
• Credit Balance Levels
• Cash Collection to Net Revenue Ratio
• Cost to Collect
• Detailed analysis and documentation of all significant revenue cycle processes, including issues relating to compliance with HIPAA privacy regulations
• Timely completion of work, typically completed four to six weeks after obtaining all pertinent information
• Detailed management report