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OUR SERVICE
Revenue Cycle Solution's experienced Patient Access Consultants will analyze all aspects
of your current Patient Access operations and focus on ways to improve use of scheduling,
pre-registration and capture of pertinent account information.
Patient Access problems typically stem from multiple sources. They are most often the result
of deficiencies in a number of areas including education, training, staffing levels, workflow,
and/or poorly implemented computer software. Each deficiency must be addressed as part
of a coordinated solution necessary to obtain long-term improvement.
Our Patient Access Review begins with the establishment of baseline measurements
of a provider's Patient Access performance, including the development of applicable indices
and benchmarks.
We'll send experienced Patient Access Consultants onsite to gather information necessary
to assess department staffing, skills, processes and system usage. Our consultants work
closely with your organization's existing multi-disciplinary teams with minimal disruptions
to your daily operations.
We review the following areas and provide you with specific findings and
recommendations:
- Patient Scheduling
- Insurance Verification
- Pre-registration
- Emergency Registration
- Outpatient Registration
- Admissions
We then complete a detailed operational assessment of the Patient Access process to identify
deficiencies and opportunities for operational and financial improvements.
As a final step, we provide a written assessment report and supporting work plan of your
overall Patient Access operations and recommendations for the creation, implementation and
monitoring of workable solutions.
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